In 2015 the Passenger Experience Conference launched new sessions and provided more opportunities for delegates to create their own custom conference programmes.
Everyone came together at the beginning of the day for the Blue Sky Talks, designed to challenge thinking about what is possible; and again at the end of the day for the candid and insightful Leaders in Innovation session. The breakout sessions kicked off mid-morning with keynote presentations offering new visions on IFEC; hospitality; and cabin experience, each considering how to disrupt the status quo. These keynotes were repeated in the afternoon allowing delegates to maximise their time at the conference and attend a greater range of sessions.
Agenda topics such as flexibility and considering the aircraft interior as an integrated system, seat evolution, the outlook for first and ultra-premium travel, effectively linking consumer insights with airline brands and evolving a vision for the connected aircraft.