• Defining the future of the passenger experience industry

    Attend the leading global conference and networking forum discussing the strategic issues surrounding cabin innovation, consumer expectations and strategies for profitability within the cabin. This one day conference and Industry Networking Party opens the Passenger Experience Week, ahead of Aircraft Interiors Expo and World Travel Catering & Onboard Services Expo.


    The conference will take place in the A Halls of the Hamburg Messe with a new improved format allowing you to create your own individualised programme. There will also be new interactive ice-breakers during the breaks to help you make new connections and grow your business network.

    View the conference programme

  • These sessions will consider how airlines and rail operators can better monetise their passenger experience and learn how to generate ancillary revenue at every stage of the passenger journey.

    Generating Revenue


    These sessions combines all those issues that impact on the passengers' sense of comfort and wellbeing throughout their journey but most particularly during the time they spend onboard.

    Comfort & Wellbeing


    These sessions covers the ways airlines and their partners are harnessing connectivity and mobile apps/devices to increase brand engagement and provide their passengers with a seamless journey.

    The Connected Journey

  • NEW venue details

    In 2017 the conference and the party are moving to the Hamburg Messe, A Halls.

    Registration will be in the Central Entrance.

    Same venue as AIX and WTCE!

     Venue & travel information

    What's New

    In 2017 the conference will have 3 new streams Generating Revenue, Comfort & Wellbeing and The Connected Journey. There will also be an exclusive Airline Forum taking place prior to the conference and a new look Bavarian style party at the end of the day.

    Register to attend

    Opening times

    Airline Forum
    Monday 3rd April | 08:15 - 09:15

    Monday 3rd April | 09:30 - 18:00

    Monday 3rd April | 18:00 - 21:30

     Add to calendar

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