• 2019 Presentations

    We hope you enjoyed your time at the Conference, as we came together to explore the latest passenger experience thinking.

    Below are some of the presentations from the Passenger Experience Conference 2019, where permission from the speaker has been given.

    Some presentations may have been adapted by the speaker since the Conference.

    Feel free to browse, download and rediscover the Conference in comfort.

  • The Competitive Cabin The Competitive Cabin

    F1 technology enabling next-generation design
    Stuart Olden, Senior Commercial Manager, Williams Advanced Engineering
    Ben Orson, Managing Director, JPA Design London
    Download the presentation

    Digital: The New Reality Digital: The New Reality

    Keynote: The Future for Cabin Digitalisation
    Anaïs Marzo da Costa, Head of Aircraft Interiors Marketing, Airbus
    Download Anaïs Marzo da Costa's presentation

    Creating the complete digital and physical journey
    Anne De Hauw, Founder, IN Air Travel Experience
    Download Anne De Hauw's presentation
    Simon Krasowski, Senior Vice President Digital Transformation, Diehl Aviation
    Download Simon Krasowski's presentation

    Seamless, connected experiences – the reality and the vision
    Bernd Knobe, Managing Partner, P3 Aero Systems
    Download Bernd Knobe's presentation

    Enhancing your Reality
    Greg Caterer, Chief Operating Officer, Neutral Digital
    Download Greg Caterer's presentation

    Revitalising The Journey Revitalising The Journey

    Innovating experiences with new sensory touchpoints – sound
    Maarit Keränen, Head of Inflight Food & Beverage, Finnair
    Download Maarit Keränen's presentation

    Biometrics – the value of recognition
    Pierre Charbonneau, Director Passenger & Facilitation, International Air Transport Association
    Download Pierre Charbonneau's presentation

    Sleep – the New Differentiator
    John Tighe, Design Director Transport, JPA Design
    Download John Tighe's presentation

  • Join the Conference

    Register your interest in next year's Conference and we will be in touch when Early Bird tickets are available.

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