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  • Driving new revenue streams from a customer-centric journey

    Monday15:25 - 16:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Once passengers have more control over their travel and flight experiences, how will meeting their specific needs actually revolutionise the retail opportunitie...

    • Language: English

  • Delivering carbon neutral cabin and travel services

    Monday16:45 - 18:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    What will be the impact of environmental sustainability on customer experience and will sustainable businesses drive customer loyalty? This session will explore...

    • Language: English