Connecting the data ecosystem – the catalyst for a passenger-centric journey

Connecting the data ecosystem – the catalyst for a passenger-centric journey

30 Mar 2020, 12:00 - 13:00

Hamburg Messe - Hall A4 Upper
Language:
English

At every stage of every journey, airlines, airports, aircraft, service providers – and their passengers – are generating petabytes of data. Today, this data is largely disconnected and siloed, untapped and under-used. Connecting and leveraging the data ecosystem will be fundamental to realising the next generation of seamless, rewarding and personalised passenger experiences.

 

This session will examine why getting to grips with the data ecosystem is as important for passenger experience and interiors specialists as it is for CIOs and CTOs, including:

 

  • What is required to collect and connect the data and what will the connected digital ecosystem look like?
  • Who will control the data ecosystem, how will travel partners access and share it and how will passengers retain ownership of their personal data and decide how it is shared and used?
  • What will be the next steps to leveraging this connected data ecosystem to give passengers more control over their journey, their environment and what’s happening around them, at every journey touchpoint and in every cabin?
  • What impact can we expect on the cabin experience and services?
  • What are the regulatory, business and technical challenges and what will be needed to address them?

 

Alexis Hickox, Director, Head of Aviation Marketing, Information Management Services, Collins Aerospace

Sebastian Petry, Director, Innovation, Panasonic Avionics Corporation

Barbar Rahman, Vice President Brand Marketing, Sponsorships & IFE, Qatar Airways

 

Contributors

  • Joel Otto

    Moderator

    Head of Connected Aviation Ecosystem Strategy

    Collins Aerospace

    Joel Otto is leading the development of a new digital business portfolio that leverages and complements the broad product and service offerings of...

  • Alexis Hickox

    Speaker

    Director, Head of Aviation Marketing, Information Management Services

    Collins Aerospace

    Alexis Hickox is Head of Marketing for the company’s Aviation portfolios and responsible for managing the product marketing strategy for commercial...

  • Sebastian Petry

    Speaker

    Director, Innovation

    Panasonic Avionics Corporation

  • Barbar Rahman

    Speaker

    Vice President Brand Marketing, Sponsorships & IFE

    Qatar Airways