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  • Keynote: Direction of Travel: flying more sustainably

    Monday14:15 - 14:4530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Learn about the critical sustainability trends and understand how future flyers, millennial business travellers and followers of Greta Thunberg will view the ch...

    • Language: English

  • Keynote

    Monday14:15 - 14:4530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Session details coming soon

    • Language: English

  • Collaborating to reduce aviation’s carbon footprint

    Monday14:15 - 15:3030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    This round table discussion will consider how the aviation and interiors OEMs and their supply chain partners can work together to reduce aviation’s carbon foot...

    • Language: English

  • Keynote: The Economy of the Next Fifty Years will be run by the Customer Experience

    Monday14:15 - 14:4530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    The days of begging for likes are over. The customer economy is all about doing likeable things. As the network gets smarter and smarter, it'll know your favour...

    • Language: English

  • Joining up the dots – integrating data and tech for the best passenger experiences

    Monday14:45 - 15:2530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    The travel experience is set to be transformed over the next five years as adoption of artificial intelligence, machine learning, biometrics, plus industry stan...

    • Language: English

  • Pushing the boundaries of long haul

    Monday14:45 - 15:3030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Next generation wide-body aircraft are opening up the possibility of ultra-long haul travel and the longer range capability of the latest single aisle aircraft ...

    • Language: English

  • Driving new revenue streams from a customer-centric journey

    Monday15:25 - 16:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Once passengers have more control over their travel and flight experiences, how will meeting their specific needs actually revolutionise the retail opportunitie...

    • Language: English

  • Sustainable materials

    Monday15:30 - 16:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Session details coming soon

    • Language: English

  • Insights into the future of personalisation

    Monday16:45 - 18:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    16.45 – 17.00    Enhancing the future of transport hospitality through biometric data To date, technological enhancement has, in many ways, dehumanised our pass...

    • Language: English

  • Everything’s connected

    Monday16:45 - 18:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Technology has been morphing and converging on the ground, disrupting industries and business models, but what will happen when this shake-up starts to play out...

    • Language: English

  • Delivering carbon neutral cabin and travel services

    Monday16:45 - 18:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    What will be the impact of environmental sustainability on customer experience and will sustainable businesses drive customer loyalty? This session will explore...

    • Language: English

  • Giving passengers access to individual insider experiences

    Monday17:00 - 17:1530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Session details to be revealed shortly

    • Language: English