The catalyst for the future of the industry

27 May 2024
Hamburg Messe

The catalyst for the future of the industry

Take your place at Passenger Experience Conference. The long-awaited one-day event brings together experts and visionaries from airlines, airframers, OEMs, suppliers and design organisations to discuss the future of passenger experience, onboard environments, and services.

This is a unique opportunity to learn, network and conduct business the day before Aircraft Interiors Expo (AIX) and World Travel Catering & Onboard Services (WTCE) open. Get a head start on your competition and learn the latest trends and insights that will set your business up for success.

Upgrade your ticket when registering for AIX or WTCE or register your click the button below.


Launched to give you key industry knowledge and networking opportunities before AIX and WTCE take place.


Discover the latest insights, ideas and analyses from the people and companies that are driving the evolution of passenger experience.

What’s on

An opportunity to network, learn and have meaningful conversations to catalyse the industry. Find out the details here.

300+ attendees

Including airlines, OEMs and design

45 speakers

16% of speakers and moderators in 2022 were women. 20% of speakers were new for 2022.

NPS +20 year on year

72% of attendees were either completely or very satisfied with the conference. 

Features of PEC

  • Opening plenary
  • Sessions throughout the day covering a wide range of future-forward industry topics
  • 2 networking breaks with refreshments
  • Full lunch is provided
  • Morning and afternoon breakout streams
  • Official Welcome Party with a variety of bowl food choices on offer, cocktails, drinks and live music

What to do in Hamburg

Hamburg metropolitan area is among Europe‘s top four economic regions. Hamburg is home to some of the most state-of-the-art fairs and shows in the world, regularly hosting prestigious global and regional events – setting world standards or drawing visitors from all over the region.

I would describe the Passenger Experience Conference as being very engaging. Also, dynamic – because I think that there is a certain dynamic interest to know what others are doing and what the future looks like. And last but not the least, I think it’s inspirational and it brings highlights of innovation, customer experience, sustainability, and other topics that will future-proof the industry.

Anne De Hauw
IN Air Travel Experience

I think it’s just amazing to see so many different people across so many different disciplines all kind of connecting around the same problems, the same experiences, and bringing really different takes. And I think you only really get when you kind of come together and you have a conversation.

Anthony Woodman
Virgin Atlantic

Register your interest

Keep up to date about the latest PEC news and register your interest to attend PEC today.