Contributor Profile

Blake Emery

Job TitleDirector, Differentiation Strategy

Company NameBoeing Commercial Airplanes

About

As Director of Differentiation Strategy for Boeing Commercial Airplanes, Blake Emery is responsible for ensuring a preference for the Boeing passenger experience. He leads research with the flying public across cultures to support interior and exterior airplane design.

He has been featured in several documentaries, including "The Age of Aerospace" (Dreamliner segment), "City in the Sky" (PBS) and Vamos/LATAM's "A Beleza de Voar" (Discovery Channel).

Conference Sessions

  • Keynote: Rethink Everything

    Monday14:15 - 14:4501 Apr 2019
    Stream 2: Revitalizing The Journey

    Bored passengers don’t do anyone any favours. Loyalty suffers, net promotor score is down, ancillaries don’t hit targets. How do we ensure that every journey is...

    • Language: English
  • Innovating experiences with new sensory touchpoints – sound

    Monday14:45 - 15:2001 Apr 2019
    Stream 2: Revitalizing The Journey

    14:45-14:55 Sonic Branding – how music can build a stronger bond with your (future) customersAir travel will always remain an emotional service; not only when ...

    • Language: English

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