Plenary Session

Plenary Session

30 Mar 2020, 09:30 - 11:00

Hamburg Messe - Hall A4 Upper

This session will bring all delegates together to consider the vision and strategy for future passenger experiences. It will provide the inside track on transformative approaches to making the journey better; integrating new thinking, technologies and tools every step of the way.


Please join us from 08.30 onwards for delegate registration and coffee.


09.30 – 09.40:    Welcome

Polly Magraw, Event Director, Aircraft Interiors Expo


09.40 – 11.00:    Transforming air travel experiences

Moderator: Blake Emery, Director, Differentiation Strategy, Boeing Commercial Airplanes


Plenary Session Moderator: Blake Emery, Director, Differentiation Strategy, Boeing Commercial Airplanes

09.40 – 10.20:     Aerial ride-sharing – designing all-new interactions across the journey that accelerate trust and optimise intermodal efficiency

At its outset around 2025, aerial ride sharing at scale will involve piloted aircraft, require both retrofit- and pop-up skyports, and forge co-making partnerships with public and private systems and services. Within this near-term future, there will be many unprecedented interactions across the rider experience. These interactions will accomplish critical tasks, including: ensuring rider safety, inspiring trust amongst both riders and the community at large, and linking one part of the journey with another across modalities.

Learn how creating these essential interactions inside and outside the cabin, highlighting the moments that matter most for the future of urban mobility, offer insight and opportunity for commercial aviation, including:

How disruptors in mobility are thinking about the future of urban and exurban transit, and what this future means for existing operators on the ground and in the air.

Future opportunities and challenges across the ecosystem that will be created by increasingly intermodal travel.

Portability of all-new interactions across the passenger journey that may be just as useful within contemporary air travel.


Devin Liddell, Principal Futurist, TEAGUE

Senior Executive Uber Air

10.20 – 11.00:    Session details to be revealed shortly


11.00 – 11.30:    Networking break



  • Polly Magraw


    Event Director

    Aircraft Interiors Expo

  • Blake Emery


    Director, Differentiation Strategy

    Boeing Commerical Airplanes

    Blake Emery leads research with the flying public across cultures to inform interior and exterior design. He holds a variety of design patents in...

  • Devin Liddell


    Principal Futurist


    Devin Liddell is a futurist who works collaboratively with clients including Ford, Intel, Nike, Boeing, Segway, Starbucks, T-Mobile, and Toyota to...