What's on at PEC
What can you expect from the conference?
The PEC programme will explore passenger experience enhancement strategies with a focus on innovations and new thinking that will support airlines and their supply chains, as well as how to address consumer expectations for travel experiences that truly respond to their needs.
Programme
How should we design the friction points of today’s journey out of the system? And what touchpoints will provide value and delight for future passengers? Discover the future through the full day conference.
Networking
The Conference offers a host of opportunities to make new connections and strengthen existing relationships - be it over lunch, coffee breaks, or sharing a table at the welcome party.
Welcome Party
Included in your delegate badge, enjoy live entertainment, delicious food and great company: starting directly after the Conference, at 6pm.
Schedule of Events
| Time | Description |
|---|---|
| 08:30 - 09:30 |
Registration & refreshments
|
| 09:30 - 09:40 |
Welcome address
|
| 09:40 - 11:15 |
Keynote and opening sessions
|
| 11:15 - 11:45 |
Morning networking break
|
| 11:45 - 13:15 |
Morning breakout streams
|
| 13:15 - 14:30 |
Networking lunch
|
| 14:30 - 16:00 |
Afternoon breakout streams
|
| 16:00 - 16:30 |
Afternoon networking break
|
| 16:30 - 18:00 |
Afternoon breakout streams continued
|
| 18:00 - 21:30 |
Welcome party
|
Welcome Party
Monday 13th April 2025: 18:00-21:30
Taking place immediately after Passenger Experience Conference, the Welcome Party – the unmissable networking event of the week, is a who's who of the industry all present under one roof.
Join your friends, colleagues and peers the evening before AIX and WTCE and enjoy a variety of food, cocktails, drinks, live music and entertainment.
Included with your Conference Ticket
Aircraft Interiors Expo (AIX)
Aircraft Interiors Expo is the global must attend event to see the latest ideas and innovations in aircraft interiors. If you are involved or responsible for the purchase of cabin interiors, in-flight entertainment, connectivity, passenger experience and passenger services, this is the industry event you cannot afford to miss.
World Travel Catering & On-board Services Expo (WTCE)
The co-located event running alongside AIX dedicated to World Travel Catering and Onboard Services. WTCE attracts exhibitors from the whole spectrum of airline and rail suppliers including major caterers LSG Group and gategroup to first time exhibitors new to the industry.
Register to attend PEC
Registration can be completed in a few quick and simple steps!