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  • Plenary Session

    Monday09:30 - 11:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    This session will bring all delegates together to consider the vision and strategy for future passenger experiences. It will provide the inside track on transfo...

    • Language: English

  • Aerial Ride-sharing: Designing All-new Interactions in Aviation

    Monday09:40 - 10:2030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    At its outset around 2025, aerial ride sharing at scale will involve piloted aircraft, require both retrofit- and pop-up skyports, and forge co-making partnersh...

    • Language: English

  • Future proofing for an age of disruption

    Monday10:20 - 11:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Disruption occurs when established models are replaced with something cheaper and more accessible. It happens all the time, in every industry. When it comes, it...

    • Language: English

  • Keynote: Direction of Travel: flying more sustainably

    Monday11:30 - 12:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Learn about the critical sustainability trends and understand how future flyers, millennial business travellers and followers of Greta Thunberg will view the ch...

    • Language: English

  • Keynote: The Economy of the Next Fifty Years will be run by the Customer Experience

    Monday11:30 - 12:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    The days of begging for likes are over. The customer economy is all about doing likeable things. As the network gets smarter and smarter, it'll know your favour...

    • Language: English

  • Experience First – Inside Out

    Monday11:30 - 12:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Technology is shape-shifting the world we know through innovations in propulsion, machine learning, autonomy, and connectivity. However, to make things truly be...

    • Language: English

  • Insights into innovating aviation for the 21st century

    Monday12:00 - 13:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

      12.00 – 12.30    Creating a Supersonic Experience Boom and JPA Design are developing the next generation of airliners, and this time they’re supersonic. Check...

    • Language: English

  • Inspiring tomorrow’s air travel experiences, innovating today

    Monday12:00 - 13:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    12.00 – 12.30     The Flying V: more sustainability and more comfort   The Flying V is the Technical University of Delft's energy-efficient response to the ch...

    • Language: English

  • Connecting the data ecosystem – the catalyst for a passenger-centric journey

    Monday12:00 - 13:0030 Mar 2020
    Hamburg Messe - Hall A4 Upper

    At every stage of every journey, airlines, airports, aircraft, service providers – and their passengers – are generating petabytes of data. Today, this data is ...

    • Language: English

  • Keynote: Direction of Travel: flying more sustainably

    Monday14:15 - 14:4530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Learn about the critical sustainability trends and understand how future flyers, millennial business travellers and followers of Greta Thunberg will view the ch...

    • Language: English

  • Experience First – Inside Out

    Monday14:15 - 14:4530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    Technology is shape-shifting the world we know through innovations in propulsion, machine learning, autonomy, and connectivity. However, to make things truly be...

    • Language: English

  • Keynote: The Economy of the Next Fifty Years will be run by the Customer Experience

    Monday14:15 - 14:4530 Mar 2020
    Hamburg Messe - Hall A4 Upper

    The days of begging for likes are over. The customer economy is all about doing likeable things. As the network gets smarter and smarter, it'll know your favour...

    • Language: English